Reactivate your old battery storage leads
The people who asked about battery storage and never went ahead are worth a call. The agent calls them, has the first conversation, and puts the interested ones through to your closer, live.
What a battery storage call sounds like
A sample call, shortened, using the battery storage template's own lines.
LeadHello?
AgentHi, may I speak with Dana?
LeadSpeaking.
AgentDana, you'd asked about a backup battery for your home. This is Ava with Battery Storage USA. Are you still looking for help with that?
LeadWe hardly ever lose power.
AgentGood to hear. The specialist can go over whether it makes sense for your home. Want me to get them on?
LeadSure.
AgentHow often do you lose power?
Dana answers. The answer is kept for your closer.
AgentThanks. Let me see if I can get someone on.
Your closer hears: "I have Dana on the line for a battery storage consultation. Dana lives in Texas." with any answers, then "Recorded line." Then Dana joins the call.
What the agent asks
- First, whether they're still interested: "You'd asked about a backup battery for your home. Are you still looking for help with that?"
- If the answer is no, one more chance, then it lets them go: "No problem. Is that because you already have a backup battery taken care of, or just not a good time? I can have someone call when it suits you."
- Before bringing in your closer, the template's qualifying questions:
- "Do you own the home?"
- "How often do you lose power?"
The answers go to your closer in the briefing, and to your CRM if you connect one. Change, add or remove questions for each campaign; they never block a transfer.
How it answers common objections
- "We hardly ever lose power""Good to hear. The specialist can go over whether it makes sense for your home. Want me to get them on?"
- "How much would I save?""Every home is different, so the specialist needs to look at yours first. Let me see if I can get someone on."
- "It's too expensive, or I can't afford it""Understood. The specialist can go over the options and what it would look like for you. Want me to get them on?"
The agent never quotes a price or a saving and never tells anyone they qualify: questions like those go to your closer. Edit any answer, or add your own.
Who it hands off to
When the lead says yes, the agent says it will bring in "my battery specialist" and rings your closer's number. Your closer hears a short briefing, then the lead joins the call. If your closer can't pick up, a callback is set. The agent calls as Ava with Battery Storage USA unless you change the name, the company or the voice.
Start with the battery storage template
Its lines, answers and questions fill in for your first campaign. Upload your leads and press start. Every account gets $2 of free calls each month.