Reactivate your old EV chargers leads
The people who asked about EV chargers and never went ahead are worth a call. The agent calls them, has the first conversation, and puts the interested ones through to your closer, live.
What a EV chargers call sounds like
A sample call, shortened, using the EV chargers template's own lines.
LeadHello?
AgentHi, may I speak with Dana?
LeadSpeaking.
AgentDana, you'd asked about a charger for your electric car at home. This is Ava with EV Chargers USA. Are you still looking for help with that?
LeadI don't have an electric car yet.
AgentThat's fine. The specialist can go over what your home would need when you're ready. Want me to get them on?
LeadSure.
AgentDo you have an electric car now, or are you getting one?
Dana answers. The answer is kept for your closer.
AgentThanks. Let me see if I can get someone on.
Your closer hears: "I have Dana on the line for a ev chargers consultation. Dana lives in Texas." with any answers, then "Recorded line." Then Dana joins the call.
What the agent asks
- First, whether they're still interested: "You'd asked about a charger for your electric car at home. Are you still looking for help with that?"
- If the answer is no, one more chance, then it lets them go: "No problem. Is that because you already have a charger taken care of, or just not a good time? I can have someone call when it suits you."
- Before bringing in your closer, the template's qualifying questions:
- "Do you own the home?"
- "Do you have an electric car now, or are you getting one?"
The answers go to your closer in the briefing, and to your CRM if you connect one. Change, add or remove questions for each campaign; they never block a transfer.
How it answers common objections
- "I don't have an electric car yet""That's fine. The specialist can go over what your home would need when you're ready. Want me to get them on?"
- "Can my home's wiring handle it?""That's exactly what the specialist checks. Let me see if I can get someone on."
- "It's too expensive, or I can't afford it""Understood. The specialist can go over the options and what it would look like for you. Want me to get them on?"
The agent never quotes a price or a saving and never tells anyone they qualify: questions like those go to your closer. Edit any answer, or add your own.
Who it hands off to
When the lead says yes, the agent says it will bring in "my EV charger specialist" and rings your closer's number. Your closer hears a short briefing, then the lead joins the call. If your closer can't pick up, a callback is set. The agent calls as Ava with EV Chargers USA unless you change the name, the company or the voice.
Start with the EV chargers template
Its lines, answers and questions fill in for your first campaign. Upload your leads and press start. Every account gets $2 of free calls each month.