Reactivate your old garage doors leads
The people who asked about garage doors and never went ahead are worth a call. The agent calls them, has the first conversation, and puts the interested ones through to your closer, live.
What a garage doors call sounds like
A sample call, shortened, using the garage doors template's own lines.
LeadHello?
AgentHi, may I speak with Dana?
LeadSpeaking.
AgentDana, you'd asked about your garage door. This is Ava with Garage Doors USA. Are you still looking for help with that?
LeadMy garage door is fine.
AgentGood to hear. The specialist can take a quick look so you know where it stands. Want me to get them on?
LeadSure.
AgentIs it a repair, or a new door?
Dana answers. The answer is kept for your closer.
AgentThanks. Let me see if I can get someone on.
Your closer hears: "I have Dana on the line for a garage doors consultation. Dana lives in Texas." with any answers, then "Recorded line." Then Dana joins the call.
What the agent asks
- First, whether they're still interested: "You'd asked about your garage door. Are you still looking for help with that?"
- If the answer is no, one more chance, then it lets them go: "No problem. Is that because you already have your garage door taken care of, or just not a good time? I can have someone call when it suits you."
- Before bringing in your closer, the template's qualifying questions:
- "Do you own the home?"
- "Is it a repair, or a new door?"
The answers go to your closer in the briefing, and to your CRM if you connect one. Change, add or remove questions for each campaign; they never block a transfer.
How it answers common objections
- "My garage door is fine""Good to hear. The specialist can take a quick look so you know where it stands. Want me to get them on?"
- "It's stuck or broken right now""Let me see if I can get someone on right away."
- "It's too expensive, or I can't afford it""Understood. The specialist can go over the options and what it would look like for you. Want me to get them on?"
The agent never quotes a price or a saving and never tells anyone they qualify: questions like those go to your closer. Edit any answer, or add your own.
Who it hands off to
When the lead says yes, the agent says it will bring in "my garage door specialist" and rings your closer's number. Your closer hears a short briefing, then the lead joins the call. If your closer can't pick up, a callback is set. The agent calls as Ava with Garage Doors USA unless you change the name, the company or the voice.
Start with the garage doors template
Its lines, answers and questions fill in for your first campaign. Upload your leads and press start. Every account gets $2 of free calls each month.