Reactivate your old pest control leads
The people who asked about pest control and never went ahead are worth a call. The agent calls them, has the first conversation, and puts the interested ones through to your closer, live.
What a pest control call sounds like
A sample call, shortened, using the pest control template's own lines.
LeadHello?
AgentHi, may I speak with Dana?
LeadSpeaking.
AgentDana, you'd asked about pest control for your home. This is Ava with Pest Control USA. Are you still looking for help with that?
LeadWe haven't seen any pests.
AgentGood to hear. The specialist can go over how to keep it that way. Want me to get them on?
LeadSure.
AgentWhat kind of pests are you seeing?
Dana answers. The answer is kept for your closer.
AgentThanks. Let me see if I can get someone on.
Your closer hears: "I have Dana on the line for a pest control consultation. Dana lives in Texas." with any answers, then "Recorded line." Then Dana joins the call.
What the agent asks
- First, whether they're still interested: "You'd asked about pest control for your home. Are you still looking for help with that?"
- If the answer is no, one more chance, then it lets them go: "No problem. Is that because you already have pest control taken care of, or just not a good time? I can have someone call when it suits you."
- Before bringing in your closer, the template's qualifying questions:
- "What kind of pests are you seeing?"
The answers go to your closer in the briefing, and to your CRM if you connect one. Change, add or remove questions for each campaign; they never block a transfer.
How it answers common objections
- "We haven't seen any pests""Good to hear. The specialist can go over how to keep it that way. Want me to get them on?"
- "We have pests right now""Let me see if I can get someone on right away."
- "Is the treatment safe for kids or pets?""That's a good question for the specialist; they'll go over the treatments and what's safe for your home. Want me to get them on?"
The agent never quotes a price or a saving and never tells anyone they qualify: questions like those go to your closer. Edit any answer, or add your own.
Who it hands off to
When the lead says yes, the agent says it will bring in "my pest control specialist" and rings your closer's number. Your closer hears a short briefing, then the lead joins the call. If your closer can't pick up, a callback is set. The agent calls as Ava with Pest Control USA unless you change the name, the company or the voice.
Start with the pest control template
Its lines, answers and questions fill in for your first campaign. Upload your leads and press start. Every account gets $2 of free calls each month.